We do offer a free annual cleaning and polish for your ring (you pay only the shipping), but honestly, you can keep your puzzle ring jewel(s) sparkling all by yourself, in the comfort of your own home, with no special jewelry cleaners or equipment beyond what you can find at local stores.
The methods and cleaning solutions I suggest here are proven to be safe for our puzzle engagement rings, and I cannot vouch for instructions given on other websites, which sometimes, by the way, offer conflicting instructions.
First, here is a list of what to avoid when cleaning your ring, as they may damage your ring and/or jewel(s) over time:
- Toothpaste (is abrasive)
- Baking soda (is very abrasive)
- Any kind of harsh chemical (can damage some stones)
I include ammonia in the list of what to avoid. It is in most commercial jewelry cleaners, but I don’t use it, have never used it on jewelry, and I can assure you that you really do not have to resort to such a harsh product to clean your puzzle ring. My avoidance of ammonia-based cleaners is long entrenched – Austrian crystal jewelry and suncatchers can be pitted by long-term use of ammonia, so for the 34+ year history of our business, which was launched as a crystal provider, we have never used ammonia-based cleaners, and I’ve not missed them or their strong, unpleasant odor.
- Non-toxic & biodegradable
- Does not create harsh fumes
- Not tested on animals (This may not be one of your personal criteria for cleaning your jewelry, but it is more likely that a company that does not test products on animals will produce the type of non-toxic cleaner I recommend)
Slip off your puzzle ring and hold it by the very back of the ring. Dip the front (i.e., the top or the part with gemstones) in the cleaning solution, and swish it back and forth a dozen times. You may then leave your ring to soak in the solution for up to fifteen minutes, if you wish. If you think you need to use a brush to clean your ring, use a small soft art paintbrush, rather than a brush with stiff bristles. (Again, do not use hot water for emeralds or opals – use lukewarm water for these gems.)
Now it’s time to rinse your ring. This is where the stopper in your sink comes in – be sure it is in place before you bring your ring to the sink. Rinse the ring well under running warm water. Place it in on a soft dry cloth. Blow it with a hair drier to dry it quickly or pat dry with part of the cloth. If you have soft water, you can likely leave it to air-dry, but if your water is hard, and you leave it to air dry, minerals will cake your ring, which will introduce an entirely different kind of cleaning problem. Another quick way to dry your ring: Compressed air (you can buy a can at an auto parts store).
Please note: Do not use steam or hot water on emeralds. Emeralds are brittle and can break with heat. Heat also dries the oil in emerals.