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The Six-Way
Guarantee of a Stuller Red Box Diamond® from
Crystal Realm
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Gemstone
Grading Analysis
Insurance
Activation Form
Document Folder |
Precious
Metals & Gems Pledge
Diamond
Buying Made Easy
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Open Red Box |
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Red
Box Diamonds are those of .375CT or greater from Stuller, Inc., one of
the top diamond houses in the world. We acquire the diamond(s) for your
ring from Stuller, Inc., because they have excellent prices and absolutely
top quality. The guarantee that follows is copyright Stuller, Inc., and
is found at www.stuller.com,
as
well.
Purchasing Your Dream
Whether you are purchasing a diamond engagement ring, an anniversary gift or
a special reward of diamond jewelry, you deserve the best. Red Box Diamonds® offer
you more than you imagined possible. Every purchase of a Red Box Diamond® (a
diamond of .375CT or above) is a brilliant choice.
A
Guarantee Above All Others
Each Red Box Diamond® is a unique gift of nature, meant to be cherished
for a lifetime. It is our responsibility and our desire that you be perfectly
satisfied with your diamond purchase. If you are not satisfied, for any reason,
return your diamond to your jeweler within their specified return policy guidelines*,
and your purchase will be refunded, no questions asked.
*Please
speak with Mandira about Crystal Realm's & Norm Greene's
diamond return policy.
Accurate
Grading
Each Red Box Diamond® comes with a grading report from an independent lab
or a comprehensive report from Stuller. We guarantee our reports provide accurate
grading information. If you feel your Red Box Diamond® with a Stuller report
is not accurate, we will exchange or refund your purchase within 30 days* from
the date of purchase. At any time in the future, should the diamond purchased
be graded by any of the following independent gemological laboratories (GIA,
AGS, HRD, IGI or EGL) and the grade of the stone disputed, we will exchange,
refund or adjust the price of the Red Box Diamond® in question.
*
This means 30 days from the date Norm purchases your stone.
Again, please speak to Mandira with regards to getting your
diamond returned timely, so that we can take advantage of Stuller's
return guarantee on your behalf.
Guaranteed
Value
When you are ready to upgrade your Red Box Diamond®, we can help by offering
a phenomenal Trade-Up Program. You can have confidence that the diamond you
are purchasing will hold its value over time. When you are ready, you can trade
in your Red Box Diamond® for a stone of greater value and receive a credit
toward your new purchase of a Red Box Diamond®*. Ask your retailer for
details.
*Diamonds
must be in their original condition to qualify for the Trade-Up Program.
Free
Loss Protection for One Year
To help ensure your purchase is properly protected, all Red Box Diamonds® come
with free loss protection for one full year.* This provides you with worldwide
coverage against theft, loss, or mysterious disappearance. Free coverage of
the Red Box Diamond® begins on the postmarked date of the registration
form. There is no deductible.
*This
applies to diamonds residing in the United States.
In
the event of a loss, simply return to your retailer for a replacement.
This helps to guarantee that you will receive the same quality merchandise
as you originally purchased.
Secure
Identification
You can have peace of mind that the diamond you purchased is unique. Each Red
Box Diamond® comes with the added security of a unique identifier. A laser-engraved
number, matching the grading report, is etched on the girdle of the stone.
This number allows for proof positive identification.
Plus
Custom Diamond Engraving upon Request
Custom engraving is available. You can inscribe a secret message of love on
your diamond for a nominal fee. Ask your retailer for details.
*Red
Box Diamond® benefits applies to most diamonds weighing 3/8 carat
and larger. Stuller, Inc. reserves the right to modify or discontinue
benefits at any time. Program benefits are not combinable with other
offers. |
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Thank
you for visiting Crystal Realm. We welcome you and look forward
to helping you find the perfect expressions of your love and
commitment
to one another in gold or platinum. (Select styles available
in
sterling silver, as shown on site.) |
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Engagement puzzle rings, wedding puzzle rings, poesy rings, platinum
poesy rings,
white gold poesy rings, yellow gold poesy rings, rose gold poesy rings,
sterling silver poesy rings,
Celtic wedding rings, Celtic wedding bands,
Celtic Knotwork Puzzle Engagement Rings, commitment rings;
custom jewelry, wedding rings, and engagement rings,
all in gold or platinum. Toasting flutes, toasting chalices,
toasting goblets. Leather journal guest books. Poesy bridal
attendant jewelry. |
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Crystal
Realm
U.S. and Canada toll-free voice:
1-866-573-7381
Local and worldwide voice:
1-505-898-1107
Toll-free fax: 1-866-573-7301
Albuquerque NM 87114
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Order and Customer Service line hours: 11am - 8pm Sunday to Thursday Mountain Time and other odd times on Fridays and Saturdays.
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Contact us for a free, no-obligation, consultation for engagement rings, wedding rings or bridal or commitment sets. |
Personalized Service
We are a small family business, and taking care of you is our # 1 concern. We expect to communicate with you about your order, so please call or email us with any questions or concerns you may have.
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If Mandira's on the phone with another customer when you call, she will make every effort to call you back within the hour. If you haven't received a call back within 4 hours, please call again.
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Call anytime, and if you get voice mail, please leave a message and we will call you back. To see more options, please visit Contact Us.
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All
product images copyright Crystal Realm except those which are
copyrighted to our vendors. 1996 - 2008 |
Ms.
Stowe, Mr. Santana,Ms. Ferguson, Ms. Hudson and Ms. Barrino images are
believed to be public domain images. Please inform us of any
copyright issues for immediate action.
After
almost 18 years of having stores, we..are
now entirely
web-based,
and we do not at present have a showroom. |
Other
celebrity images courtesy of Lisa Cocuzza Public Relations. |
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For your protection, we
make every effort to ensure that all information on our website
is accurate, and we are proactive in seeking a fair resolution
if you are affected by an error, omission, typo, etc. on the
website. However, we cannot be held liable for such errors, omissions,
or typos, etc. If we cannot reach mutual accord, Crystal Realm's
decision will be final, and you are free to cancel your order
and receive a refund, if charged. We appreciate your understanding.
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