"Exquisite
Gifts and Jewelry . . . since 1983"
1-866-573-7381 .
. . - . . . 505-898-1107
Shipping
Worldwide from Albuquerque, NM, USA
Crystal Realm U.S. Shipping Help
When and How We'll Ship in Your OrderContact Us
Customer Testimonials
Customer Service
Four-Way Lifetime Pledge
Date-Sensitive Orders
Timing of Poesy Orders
Layaway
Diamond Buying Made Easy
Options for Puzzle Engagement Rings
Platinum Poesy Ring Delivery
Poesy Ring FAQs
Precious Metals FAQ's
Puzzle Ring Animated Instructions
Important Ring Size Information since our ring size scales are off-normal:
Ring Size Chart - Go here first
Ring Sizer Loan - Go here next
Site MapPress the back button on your browser to return to the page you were on at any time.
Domestic U.S. Shipping Method, Rate Choices and Timing*, **
(Click on name of shipping method to learn more about that method.)U.S. Shipping Method
Rate for
1st PoundEach
Additional
PoundHow to Choose Your Method
Residential Delivery Only
$8.95
$0.70
Choose this, if it's safe for a package up to $200. value to be left at your door. Choose this for APO addresses. (No gold). If you need us to ship gold to an APO address, please Contact Us.
For Residential or Work/Business Delivery
10.95
$.70
Choose this, if FedEx can't leave package safely at your door. For all items of any value, with the exception of all gold.
For Residential or Work/Business Delivery
14.95
$2.00
For any items, including gold up to $499.00.
16.95
$2.25
For any items (including gold or platinum of $500.00 or greater.)
29.95
$4.25
For any items (including gold or platinum of $500.00 or greater.)
Delivered by 3:00 p.m.39.95
$5.25
For any items (including gold or platinum of $500.00 or greater.)
Delivered by 11:00 a.m.*If you require any special shipping arrangements, please Contact Us. **We will contact you, if the actual shipping rate varies widely from the rate shown on the above chart. It rarely happens, and is most likely with orders shipping to Alaska or Hawaii, although we generally opt to ship to those states via USPS, instead, to ensure quick, more economical delivery. We will not charge your card unless or untill we have your approval for the total amount.
Press the back button on your browser to return to the page you were on at any time.
Basic Ground or Priority Mail Shipping
Select this within the 50 states, if your order is for less than $200.00 value, AND there will be someone present when it is delivered to your home or place of work OR it will be safe for FedEx, UPS or USPS to leave your package by your door. For Alaska and Hawaii only: we will ship your "ground" package via USPS Mail.
Select this if you wish us to ship to your PO Box or to an APO address.
Not OK for Gold Shipping to Domestic Addresses
Do not select Ground or Priority Mail Shipping if you are ordering gold jewelry to domestic addresses.
Note on Gold Shipping to APO Addresses:
If you need us to ship gold to an APO address, email Mandira, and she'll get the latest and best information on shipping and insuring your order for you before you place your order.
Ground Shipping with Signature Required
Select this for any order that you don't want left by your door if no one is home AND for any non-gold order over $200.00..
Press the back button on your browser to return to the page you were on at any time.
FedEx 3 Day (Also Known as FedEx Express Saver)
Choose this if you want your order's transit time to take only 3 days anywhere in the continental US.
Okay for Gold up to $500.00. This is the minimum required shipping for gold orders up to a value of $500.00.
Not OK for Gold or Platinum Over $500. Shipping to Domestic Addresses
Do not select Ground or Priority Mail Shipping if you are ordering gold jewelry to domestic addresses.
FedEx 2 Day and FedEx Overnight (Standard or Priority)
Choose FedEx 2 Day if you wish your order's transit time to take only 2 days anywhere in the continental US or Alaska or Hawaii.
Choose Standard Overnight to take delivery by 3:00 p.m. the next day, in most locations. Choose Priority Overnight to take delivery by noon the next day, in most locations.If you order Overnight or 2 Day, and you wish us to ship the day we get your order, please email Mandira or call her toll-free at 1-866-573-7381 to let her know. See more on this directly below:
For Same-Day Shipping of 2nd Day or Overnight, Please Call . . .
To ensure same day expedited shipping of your stock order, please submit a 2-Day or Overnight order for merchandise other than gold by 10:00 a.m. Mountain Time AND you must telephone us toll free at 1-866-573-7381. If it's later than 10:00 a.m., call to place your order by phone, and if we can get it out that day, we'll tell you on the spot.
For Gold or Platinum Celtic, Puzzle and Poesy Jewelry Orders
For Celtic, Puzzle, and Standard Production Poesy Jewelry of over $500.00 in value, you must select FedEx 2 Day or Overnight.
Press the back button on your browser to return to the page you were on at any time.
Timing for Non-Poesy Orders
If an item is in stock, we will normally ship within 1 - 3 working days, with the exception of crystal suncatchers, for which you should allow 5 days until we ship. For any item that indicates on its product page will be custom made, please refer to the time mentioned on that page.
If you need your item by a certain date, place that in the need-by-date text field on your product page; or email us as soon as you've placed your order to give us your date requirement.
Timing of Poesy Rings and Poesy Jewelry
These estimates are only that: estimates. Times can vary within a few days either way.
Standard production Poesy items are made to your order and generally ship about 5 - 8 weeks from the date you ordered. Most of the year, we ship around the 5 week mark.
Rush orders for poesy jewelry will be shipped in 3-4 weeks from the date of your order.
Please know that the more time you allow for your order, the more likely we can fulfill it to your requirements. Sometimes there is a production snafu on a ring being made to your order. If you have paid the rush fee, then our jewelers will remake your ring at their rush expense, but it can delay your ring by 2 - 3 weeks.
If your rush gold order cannot be finished in time for your wedding date, then we normally have a Plan B in place, which is to send you loaner rings in sterling silver, in the same design that you ordered.
See specific Shipping Methods, above, to select your method of shipping for poesy orders.
Date Sensitive Orders
If you must have your order by a certain date, you must email us right after placing your order, if your product page didn't allow you to type in your need-by date.
Press the back button on your browser to return to the page you were on at any time.
Thank you for visiting Crystal Realm. We welcome you and look forward
to helping you find the perfect expressions of your love and commitment
to one another in gold or platinum. (Select styles available in
sterling silver, as shown on site.)
Engagement puzzle rings, wedding puzzle rings, poesy rings, platinum poesy rings, Celtic wedding rings, Celtic wedding bands, commitment rings;
custom jewelry, wedding rings, poesy rings, and engagement rings,
all in gold or platinum. Toasting flutes, toasting chalices,
toasting goblets. Leather journal guest books. Poesy bridal
attendant jewelryin sterling silver or gold.Crystal Realm
U.S. Toll Free Order Line
1-866-573-7381
Local # 1-505-898-1107
Order and Customer Service line hours:
10am - 10pm Mon-Fri Mountain Time
and other odd times on the weekends.
Call anytime, and if you get voice mail, please leave a message. We'll call you back.We are a small family business, and taking care of you is our # 1 concern. We expect to communicate with you about your order, so please call or email us with any questions or concerns you may have.
If Mandira's on the phone with another customer when you call, she will make every effort to call you back within the hour. If you haven't received a call back within 4 hours, please call again.
Albuquerque, NM 87114
Toll-free 1-866-573-7381
505-898-1107
and we do not at present have a showroom. If you are in Albuquerque
& want.to see something, sometimes we can arrange that for you.
Other celebrity images courtesy of Lisa Cocuzza Public Relations. We make every effort to ensure that all information on our website is accurate, and we are proactive in seeking a fair resolution if you are affected by an error, omission, typo, etc. on the website. However, we cannot be held liable for such errors, omissions, or typos, etc. If we cannot reach mutual accord, Crystal Realm's decision will be final, and you are free to cancel your order and receive a refund, if charged. We appreciate your understanding and cooperation.