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Welcome to Crystal Realm
Supporting your relationship with Celtic puzzle engagement rings;
traditional and custom poesy rings and Celtic wedding rings; and exclusive bridal sets.

Shipping Worldwide - U.S. and Canada Toll-Free 866-573-7381 - Overseas 505-898-1107 - Since 1983

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Excellence in jewelry manufacturing
North American Collectibles Association
Our World-Class Diamond Supplier belongs to the following Trade and Industry Associations:
American Gem Society (AGS)
American Gem Trade Association (AGTA)
Gemological Institute of America (GIA)
International Colored Gemstone Association (ICA)
Jewelers of America (JA)
Jewelers Board of Trade (JBT)
Jewelers Vigilance Committee (JVC)
Jewelry Information Center (JIC)
Manufacturing Jewelers and Suppliers of America (MJSA)
Read the diamond commitment

Read Crystal Realm's unique commitment . . .

to ethical and environmentally sustainable business practices.

Crystal Realm Layaway Services

 

 

We welcome you to place items of $150.00 (individually or together) or greater on layaway.

We’ll Customize Your Layaway Just for You - Just call us at 1-866-573-7381 within the U.S. or Canada. Or ask us to call you, if you live elsewhere.

Easy Peasy Layaway!

During your phone conversation with us, we'll guide you to identify the items you wish to place on layaway and . . .

1. Decide when you want to receive your layaway items.

2. Decide if you want to pay monthly, biweekly, or weekly (in order to maintain an active layaway, at least one payment must be made per month).

3. Decide the first day of your payment.

4. We'll divide number of months or weeks into your total balance and check to make sure you are comfortable with the amount and frequency of payments. Payments must be automated. Namely, we won't set up a layaway with a deposit and then have you contact us to make individual payments. If you are uncertain of your ability to commit to regular payments, then it is likely our layaway service is not appropriate for your needs.

5. We'll discuss payment options and agree on method of payment: automated credit or debit card payments, paypal, or money orders.

6. Mandira will provide a written, emailed schedule, so you'll know when your payments are due.

Extra Payments
If you wish to make an extra payment at any time, please email Mandira and make the payment in a multiple of your regular payment amount. For example, if your regular payment is $100, then make an extra payment of $100 or $200 or $300, etc., but not for $150.00

Early Payoff
You can pay off your layaway anytime you want, if you wish to receive it sooner.

When your merchandise is paid for, we'll ship the item(s) to you.

And if you need to cancel? We keep a $25.00 cancellation fee plus 5% of the money you’ve paid up until your cancellation date. That's it! This basically covers our costs and nothing more.

Setting Up Your Layaway
We can do your layaway set-up by email or by telephone. In either case, if you wish to pay with a credit or debit card, we'll need to discuss payment details by telephone, since email is not secure.

Please email Mandira at Contact Us or call her toll-free at 1-866-573-7381 or 505-898-1107 with questions or to set up your layaway. Alternatively, you can click below to schedule an appointment on a day and time convenient to you. This is a great way to skip playing phone tag!


Schedule an appointment

Live Outside the U.S. and Canada?
If you live overseas, send Mandira an email with your phone number and a good window of time in which to reach you in your time zone, and she’ll call you at the time convenient for you to discuss your layaway.

(If you're in Europe, it's best to give us Mandira an evening time to reach you).

Payments
Usually, our customers give us a credit or debit card number for charging the deposit and regular payments for their layaway. We also accept cashier's checks and paypal. Please contact Mandira about your preferred payment method.

Your Receipts
Once we’ve set up your layaway, we’ll document all of your payments by email. We recommend that you save all the emails in a folder, so that you’ll have a complete record of your payments and your balance.

 

Thank you for visiting Crystal Realm. We welcome you and look forward to helping you find the perfect expressions of your love and commitment to one another in palladium, gold, or platinum. (Select styles available in sterling silver, as shown on site.)

Crystal Realm
Albuquerque NM  87114
U.S. and Canada Toll Free:
1-866-573-7381
Toll-free fax: 1-866-573-7301
Local:  1-505-898-1107


Order and Customer Service line hours:  11:00 a.m. - 9:00 p.m.
Monday, Wed-Sunday


Call anytime, and if you get voice mail,
please leave a message. We'll call you back.

 

Personalized Service
We are a family business, and taking care of you is our # 1 concern. We expect to communicate with you about your order, so please call or email us with any questions or concerns you

If Mandira's on the phone with another customer when you call, she will make every effort to call you back within the hour. If you haven't received a call back within 4 hours, please call again.



For your protection, we make every effort to ensure that all information on our website is accurate, and we are proactive in seeking a fair resolution if you are affected by an error, omission, typo, etc. on the website. However, we cannot be held liable for such errors, omissions, or typos, etc. If we cannot reach mutual accord, Crystal Realm's decision will be final, and you are free to cancel your order and receive a refund, if charged. We appreciate your understanding.

 

 

 

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