"Exquisite Gifts and Jewelry . . . since 1983"
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Crystal Realm's Diamond Buying Made Easy . . .
or How we Simplify the Diamond Ring Purchase Process for You 
 

Red Box Diamonds®
Precious
Metals & Gems Pledge
Engagement Rings & Bridal Sets

Precious Metals FAQ's
Engagement Ring Options  
 


We are very proud to offer you rings and precious stones from Norman Greene, America's foremost puzzle ring artist, with whom we've partnered since 2002. Norm has been making outstanding jewelry using precious metals and gemstones for over 35 years.

On this page, we offer 3 messages to you.

The first is the Six-Way Guarantee of a Stuller Red Box Diamond®. immediately below.

The second is a message with specifics about diamonds from Norman Greene.

Skip down to Norm's Message


Lastly, is my message to you. My name is Mandira, and I'm a co-founder of Crystal Realm. Norm has been mentoring me on precious stones since 2002.
Skip down to Mandira's Message


1. The Six-Way Guarantee of a Stuller Red Box Diamond® from Crystal Realm
Red Box Diamonds are those of .375CT or greater from Stuller, Inc., one of the top diamond houses in the U.S. today. The guarantee that follows is copyright Stuller, Inc., and is found at www.stuller.com, as well. Please note that words in italics were added by me, Mandira.

Purchasing Your Dream
Whether you are purchasing a diamond engagement ring, an anniversary gift or a special reward of diamond jewelry, you deserve the best. Red Box Diamonds® offer you more than you imagined possible. Every purchase of a Red Box Diamond® (a diamond of .375CT or above) is a brilliant choice.

A Guarantee Above All Others
Each Red Box Diamond® is a unique gift of nature, meant to be cherished for a lifetime. It is our responsibility and our desire that you be perfectly satisfied with your diamond purchase. If you are not satisfied, for any reason, return your diamond to your jeweler within their specified return policy guidelines*, and your purchase will be refunded, no questions asked.

*Please speak with Mandira about Crystal Realm's & Norm Greene's diamond return service.

Accurate Grading
Each Red Box Diamond® comes with a grading report from an independent lab or a comprehensive report from Stuller. We guarantee our reports provide accurate grading information. If you feel your Red Box Diamond® with a Stuller report is not accurate, we will exchange or refund your purchase within 30 days* from the date of purchase. At any time in the future, should the diamond purchased be graded by any of the following independent gemological laboratories (GIA, AGS, HRD, IGI or EGL) and the grade of the stone disputed, we will exchange, refund or adjust the price of the Red Box Diamond® in question.

* This means 30 days from the date Norm purchases your stone. Again, please speak to Mandira with regards to getting your diamond returned timely, so that we can take advantage of Stuller's return guarantee on your behalf, in order to give you optimum service.

Guaranteed Value
When you are ready to upgrade your Red Box Diamond®, we can help by offering a phenomenal Trade-Up Program. You can have confidence that the diamond you are purchasing will hold its value over time. When you are ready, you can trade in your Red Box Diamond® for a stone of greater value and receive a credit toward your new purchase of a Red Box Diamond®*. Ask your retailer for details.

*Diamonds must be in their original condition to qualify for the Trade-Up Program.

Free Loss Protection for One Year
To help ensure your purchase is properly protected, all Red Box Diamonds® come with free loss protection for one full year.* This provides you with worldwide coverage against theft, loss, or mysterious disappearance. Free coverage of the Red Box Diamond® begins on the postmarked date of the registration form. There is no deductible.

*This applies to diamonds residing in the United States.

In the event of a loss, simply return to your retailer for a replacement. This helps to guarantee that you will receive the same quality merchandise as you originally purchased.

Secure Identification
You can have peace of mind that the diamond you purchased is unique. Each Red Box Diamond® comes with the added security of a unique identifier. A laser-engraved number, matching the grading report, is etched on the girdle of the stone. This number allows for proof positive identification.

*Red Box Diamond® benefits applies to most diamonds weighing 3/8 carat and larger. Stuller, Inc. reserves the right to modify or discontinue benefits at any time. Program benefits are not combinable with other offers.


Another Option from Stuller:
Custom Diamond Engraving

Custom engraving is available. You can inscribe a secret message of love on your diamond for a nominal fee. Ask your retailer for details.




Here is a message from our brilliant and talented puzzle ring artist and fine jeweler, Norman Greene:

Inspect your Diamond First
"On rings with 1/3 carat and larger diamonds, I can send you the diamond before it is mounted, if you wish. That way you can see the size and quality and approve it before I set it on your ring."

Grades of Diamonds
There are different grades of diamond to choose from. The higher grade is VS. In the VS stones, internal flaws are difficult to locate with 10x magnification. The lower grade is SL1, which have flaws which are easy to locate with 10x magnification. In either case, the diamonds show no flaws to the unaided eye. The higher price of the better diamond makes no visible difference.

Diamond Sizes
There are different sizes available in the Marquis shape as well as in a round diamond. Prices increase fast as the size increases over 1/3 carat, but stones of up to 3/4 carat in either shape will fit nicely on the "Marquis" ring.

There are many sizes in this range to choose from. Please email  or call Mandira at 1-866-573-7381 to let her know what you are looking for, and I will locate a diamond to meet your specifications and price range. I can mount it on one of my rings for you. You may have it for several days to inspect first, if you like.

Marquis Diamond Ring Choices
The Marquis diamond is shown mounted on a 4 band puzzle ring, but it can also be placed on a 6 band. You can also choose to put more than one color of gold in the ring. Let Mandira know what you prefer.

3/8C Diamonds and Larger
Each 3/8 carat (.375CT) and larger diamond comes with a certificate specifying the weight, color, cut, and clarity. It is certified to be a genuine diamond of the grade indicated, and signed by a registered Gemologist. It also comes registered with Gemprint, along with the laser refraction print of the diamond. The dispersal pattern of laser light from a diamond is unique. So this print of the laser light is the signature of this particular diamond. Gemprint can tell your diamond from all the others should identification be needed.

Please email Mandira about your requirements in a diamond or puzzle ring. You may also call her on her private toll-free line at 1-866-573-7381. She and I will make sure you get exactly what you're looking for."

Best regards,
Norman Greene


Mandira's message to you about Norm and "Buying Diamonds Made Easy - Buying Diamonds the Crystal Realm Way"

Norm's and Crystal Realm's History
Several years ago, I asked Norman Greene if we could offer his rings on our website
to our customers for the same prices at which he offers his work. I must have caught him in a weak moment, because he's not accepted any other distributor for his jewelry in the last decade or so. Norm said yes, and we've developed wonderful teamwork in the ensuing years. He's been teaching and mentoring me on precious stones, including diamonds, and his rings, ever since.

Personalized Diamond Selection
I love working with Norm, because he's a customer advocate, as I am. He has integrity, and we both share the desire to educate you, so you can make an informed purchasing decision.

Norm will individually select your diamond especially for your ring, so you are getting all of his energy and focus, when you decide to acquire a diamond through Crystal Realm (be it for a custom woven puzzle ring or a Black Hills Gold Bridal Set).

Norm's Hand-Woven Puzzle Rings

If you order a Puzzle Engagement Ring with a marquise, round, princess-cut, or any other shape of diamond, your ring will be hand-woven. I have learned that there is one other person in the coutry whose business is based on hand-woven rings, but he's elderly now and most of his customers' rings are made by employees. (Norm does a couple of cast rings, too, but you'll find his hand-woven rings really stand out from all other puzzle rings.)

Norm's Special Gift - Choosing a Diamond You Will be Thrilled With
Norm's special gift is in simplifying the process of choosing a diamond and saving you money at the same time. He focuses almost entirely on how the diamond will look on her hand (he does diamond rings for men, too!). It must sparkle; it must look stunning!

Most diamond jewelers will confuse the heck out of you by showing you a variety of diamonds, each with its pros and cons. They love to have you look at a diamond under a microscope. They show you a stone with minor inclusions, only visible under 10X magnification, and then they encourage you to spend more money to get flaws only visible under greater magnification. The pressure from regular jewelers to spend more is pretty relentless, as you know, if you've been through the "drill."

Diamond Buying Made Easy
Here's our philosophy: you, your bride, your friends and families aren't going to be looking at the ring under a microscope. Norm will not usually (unless you ask for it specifically) put your money into greater quality that can only be seen under magnification. He will put your money into a little more size, a better cut, and less color. Your diamond will be colorless or very near colorless. There will be no flaws visible to the eye. And the cut, which is the main factor that influences sparkliness, will be good to very good. It will sparkle. We guarantee it!

To give you specs, the diamonds we use are typically SI1 or SI2, with color in the D-E-F range for white gold or in the D-E-F-G range for yellow gold. (The diamond color scale goes from D to Z, so these diamonds are at the top of the color range.)

Don't get me wrong - if you call us with specs for a diamond you wish to have set in your ring, Norm will get you exactly what you ask for, and he'll probably save you money, to boot. But I do find that the majority of our customers want a simple thing: beauty and sparkle at a reasonable price.

Fair Prices
We are able to offer better than jewelry-store pricing, as both Norm's and my businesses have low overhead. We don't have to wrap high expenses into your diamond price.


Crystal Realm's Four-Way Lifetime Pledge

As always, you are protected by Crystal Realm's
Four-Way Lifetime Pledge. You must be delighted or we will exchange or refund your money, even with custom gold and diamond rings!

My Personal Pledge to You
In fact, my personal pledge to you is that I will work with you until you are completely delighted with your ring(s) or you have your money back!
Since our diamond supplier will allow us to return a diamond to them within 30 days of the date Norm orders it, and this allows us to serve you optimally, I will ask your cooperation in working with me to ensure that decisions and exchanges and returns are made in a timely fashion.

Thanks for visiting and reading our page!

Best wishes,

Mandira Feldvebel


P.S. View Red Box Diamond packaging.

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Back to Stuller's Guarantee
Back to Norm's message

Go to Puzzle Engagement Rings and Bridal Sets
Go to Black Hills Gold Wedding and Bridal Sets

Go to Choosing Your Options for a Puzzle Engagement Ring

 

   
Thank you for visiting Crystal Realm. We welcome you and look forward
to helping you find the perfect expressions of your love and commitment
to one another in gold or platinum.
 (Select styles available in
sterling silver,
as shown on site.)

Engagement puzzle rings, wedding puzzle rings, poesy rings, platinum poesy rings, Celtic wedding rings, Celtic wedding bands, commitment rings;
custom jewelry, wedding rings, poesy rings, and engagement rings,
all in gold or platinum. Toasting flutes, toasting chalices,
toasting goblets. Leather journal guest books. Poesy bridal
attendant jewelryin sterling silver or gold.
 
 
Crystal Realm
U.S. Toll Free Order Line
1-866-573-7381

Local # 1-505-898-1107

Order and Customer Service line hours:
10am - 10pm Mon-Fri Mountain Time
and other odd times on the weekends.

Call anytime, and if you get voice mail, please leave a message. We'll call you back.
We are a small family business, and taking care of you is our # 1 concern. We expect to communicate with you about your order, so please call or email us with any questions or concerns you may have.

If Mandira's on the phone with another customer when you call, she will make every effort to call you back within the hour. If you haven't received a call back within 4 hours, please call again.

Albuquerque, NM 87114
Toll-free 1-866-573-7381
505-898-1107
 
After almost 20 years of having stores, we..are now entirely web-based,
and we do not at present have a showroom. If you are in Albuquerque
& want.to see something, sometimes we can arrange that for you.
 
All product images copyright Crystal Realm except those which are copyrighted to our vendors. 1996 - 2007  
Ms. Spears, Mr. Santana, Ms. Hudson and Ms. Ferguson images are believed to be public domain images. Please inform us of any copyright issues for immediate action.
Other celebrity images courtesy of Lisa Cocuzza Public Relations.
 
We make every effort to ensure that all information on our website is accurate, and we are proactive in seeking a fair resolution if you are affected by an error, omission, typo, etc. on the website. However, we cannot be held liable for such errors, omissions, or typos, etc. If we cannot reach mutual accord, Crystal Realm's decision will be final, and you are free to cancel your order and receive a refund, if charged. We appreciate your understanding and cooperation.